7 July 2026

Privacy Policy

Privacy Statement

This Privacy Statement was last updated on June 17, 2026.

Egger Textiles B.V. respects the privacy of customers, suppliers, website visitors, and other business contacts. In this privacy statement, we explain what personal data we process, why we do so, how long we retain data, and what rights you have.

1. Who are we?

Egger Textiles B.V. is responsible for the processing of personal data as described in this privacy statement.

Egger Textiles B.V.
Industriestraat 19
7891 GV Klazienaveen
The Netherlands

Website: https://www.eggertextiles.nl
Email: info@eggertextiles.nl
Phone number: +31(0)85 822 39 70

Our contact person for privacy questions is Marcel Doek. For questions about this privacy statement or the processing of personal data, please contact us at info@eggertextiles.nl.

2. What personal data do we process?

We process personal data when you use our services, contact us, are a customer of ours, are a supplier, or visit our website.

We may process the following personal data:

  1. Company name

  2. First name and last name

  3. Address information

  4. Phone number

  5. Email address

  6. Bank account number

  7. Billing information

  8. Order details

  9. Information you provide to us via email, phone, forms, or other means of communication

  10. Account information when you use an account environment

  11. Website data, such as cookie preferences, IP address, browser data, device data, and information about your use of our website

We process only the data necessary for our services, administration, communication, legal obligations, or the proper functioning of our website.

3. Special and Sensitive Personal Data

Our website and services are not intended to collect special categories of personal data. We also do not knowingly collect data from website visitors under the age of 16, unless consent has been given by a parent or guardian.

We cannot verify whether a visitor is over 16 years of age. We therefore recommend that parents and guardians be involved in their children’s online activities. If you believe we have collected personal data from a minor without consent, please contact us at info@eggertextiles.nl. We will then delete this data.

4. Why do we process personal data?

We process personal data for the following purposes:

  1. To fulfill our agreement with you

  2. To process and deliver orders

  3. To process payments

  4. To create and send quotes, order confirmations, and invoices

  5. Maintaining our records

  6. Being able to call or email you when necessary to provide our services

  7. Providing information about changes to our services or products

  8. Offering the option to create an account

  9. Sending newsletters or commercial messages when consent has been given or when this is appropriate within an existing customer relationship

  10. Improving and ensuring the proper functioning of our website

  11. Securing our website, systems, and data

  12. Complying with legal obligations, such as tax retention requirements

5. On what legal grounds do we process personal data?

We process personal data only when there is a valid legal basis for doing so. Depending on the situation, we process data based on:

  1. Performance of a contract
    : When we need data to fulfill an order, delivery, quote, invoice, or other agreement.

  2. Legal obligation
    : When we are required by law to retain or process data, for example, for our records and tax filings.

  3. Legitimate interest
    : When we have a reasonable business interest, such as securing our systems, improving our services, or maintaining customer relationships.

  4. Consent
    : When you give your consent, for example, for certain cookies, marketing cookies, or to receive newsletters.

You can withdraw your consent at any time.

6. Newsletters and Commercial Messages

We may send you a newsletter or commercial information if you have subscribed to it or if you are a customer of ours and the information is relevant to similar products or services.

At the bottom of every newsletter, there is an option to unsubscribe. You can also contact us at info@eggertextiles.nl.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small files that are stored on your computer, tablet, or phone when you visit our website.

We use functional cookies to ensure the website works properly. We are permitted to place these cookies without your consent.

In addition, we may use cookies for statistics, marketing, tracking, and third-party services. For cookies that require consent, we will ask for your consent via our cookie banner.

Our website may use cookies or technologies from, among others:

  1. Elementor

  2. Complianz

  3. Google Fonts

  4. Google reCAPTCHA

  5. Google Maps

  6. Other services whose purpose is still being investigated

You can set or change your preferences via the cookie banner. You can also delete or block cookies through your browser settings. Please note that the website may not function optimally if you do so.

For more information, see our cookie policy.

8. Automated Decision-Making

Egger Textiles B.V. does not make decisions based on fully automated processing that could have consequences for individuals.

We use various systems and programs for our business operations, administration, order processing, and communication. These include systems such as Exact, Woontotaal, and Mailchimp. These systems are used for administration, custom orders, customer communication, and newsletters.

9. How long do we retain personal data?

We do not retain personal data longer than is necessary for the purpose for which we collected the data.

A statutory retention period applies to certain data. We retain administrative data, such as invoices and payment details, for as long as required by tax retention obligations.

We retain data that we process based on consent until you withdraw your consent, unless there is another legal reason to retain the data for a longer period.

10. Sharing Personal Data with Third Parties

We share personal data with third parties only when necessary for our services, business operations, or legal obligations.

We may share data with parties such as:

  1. Accounting software and bookkeeping systems

  2. Payment providers or banks

  3. Shipping carriers or suppliers

  4. Email software and newsletter systems

  5. Website administrators and hosting providers

  6. IT service providers

  7. Government agencies when we are legally required to do so

We enter into a data processing agreement with parties that process personal data on our behalf, where necessary. We do not sell personal data to third parties.

11. Security of personal data

We take appropriate technical and organizational measures to protect personal data against misuse, loss, unauthorized access, unintended disclosure, and unauthorized alteration.

If you believe your data is not properly secured or if you have indications of misuse, please contact us at info@eggertextiles.nl.

12. Your Privacy Rights

You have the following rights regarding your personal data:

  1. Right of Access
    You may request information about which of your personal data we process.

  2. Right to rectification
    You may request that inaccurate or incomplete data be corrected.

  3. Right to erasure
    : You may request that your personal data be deleted.

  4. Right to restriction of processing
    : You may request that we temporarily process less of your data.

  5. Right to data portability
    : You may request to receive the data we hold about you in a digital file or to have it transferred to another organization.

  6. Right to Object
    : You may object to the processing of your personal data.

  7. Right to Withdraw
    Consent: When we process data based on your consent, you may withdraw that consent at any time.

You can send a request to info@eggertextiles.nl. To ensure that the request is made by you, we may ask for additional information to verify your identity.

We will respond as soon as possible, but no later than within 4 weeks.

13. Filing a Complaint

If you are not satisfied with how we handle personal data, we would like to hear from you. You can contact us at info@eggertextiles.nl.

You also have the right to file a complaint with the Dutch Data Protection Authority.

14. Changes to this Privacy Statement

We may update this privacy statement if our services, website, systems, or legal obligations change.

The most recent version of this privacy statement is always available on our website.